Last Updated: November 2025

At BackTaxAI, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our team or AI agents, or use our services.

1. Information We Collect

We collect information that you provide directly, such as:

- Name

- Email address

- Phone number

- Business name (if applicable)

- Any other details you choose to share through forms, chat, or calls

We may also automatically collect technical data like your IP address, browser type, and device information through cookies or analytics tools.

If you communicate with our AI voice system or by phone, we may store call details, including recordings or transcriptions, to improve service quality and ensure compliance.

2. How We Use Your Information

We use your information to:

- Provide and improve our services

- Communicate with you about your inquiry, account, or potential investment

- Send updates, resources, or marketing communications (with your consent)

- Deliver automated or AI-assisted customer service experiences

- Comply with legal and regulatory obligations

3. Marketing & Communication Consent

By submitting your details, you consent to receive communications from BackTaxAI by:

- Email

- Text message (SMS/MMS)

- Phone calls

Some calls may be automated, pre-recorded, or use an AI-generated voice to deliver updates and support efficiently.

You may opt out at any time by:

- Clicking “Unsubscribe” in any email

- Replying STOP to any SMS

- Requesting removal from our call list

We comply with the Telephone Consumer Protection Act (TCPA) and all other applicable U.S. communication and privacy laws.

4. Data Sharing and Security

We never sell or rent your personal data.

We may share information only with trusted service providers who help us operate our business - such as CRM, communication, and analytics partners — under strict confidentiality agreements.

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or misuse.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience, analyze site traffic, and measure campaign performance.

You can disable cookies anytime through your browser settings.

6. Your Rights

You have the right to:

- Access, correct, or delete your personal information

- Withdraw consent for marketing communications

- Request details about how we use your data

To make a request, please contact us at [email protected].

7. Data Retention

We keep your personal data only as long as necessary to fulfill our business, legal, or contractual obligations. After that, data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Policy Updates

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

- Email: [email protected]

- Website: backtaxai.com

- Address: 30 N Gould St # 54051, Sheridan, WY 82801