Last Updated: 09 February 2025

At BackTaxAI (“BTAI,” “we,” “us,” or “our”), we are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our back tax resolution services.

1. Information We Collect

In addition to basic account information, we may collect various types of sensitive personal information required by the IRS or state tax authorities to resolve your back tax liabilities. You will be informed specifically of what information is required as you navigate the resolution process. This may include, but is not limited to:

- Taxpayer Identifiers

- Financial and employment records, past-due notices, and relevant tax correspondence.

- Communication Data: We collect transcripts and recordings of your interactions with our AI agents and support staff to ensure accuracy in your back tax case handling.

- We may also automatically collect technical data like your IP address, browser type, and device information through cookies or analytics tools.

2. AI Data Usage and "No-Training" Guarantee

- No Training on Client Data: We do not use your sensitive back tax documents or personal data to train our foundational AI models.

- Purpose Limitation: Your data is only processed by our AI to provide the specific back tax analysis or resolution strategies you have requested.

3. Consent and Verbal Notification

By using our services or proceeding with a call with our AI agents, you agree to the terms of this Privacy Policy.

For new clients, our agents will provide the following notice: "By proceeding with this call, you agree to our Terms of Service and Privacy Policy. Please refer to our website for further details."

4. How We Share Information

We do not sell your data. We share information only in the following circumstances:

- Professional Service Providers:With AI infrastructure providers who are contractually prohibited from using your data for their own independent purposes.

- Legal & Regulatory Authorities: To the IRS or relevant state tax authorities only as necessary to address your back tax issues or as required by IRS Publication 4557.

- Your Authorized Representatives if required: With your attorney or qualified tax professional, but only at your explicit direction.

5. Data Security & Privacy Standards

BTAI adheres to administrative, technical, and physical safeguards designed to protect sensitive information, including.

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or misuse.

6. Data Retention and Portability

We keep your personal data only as long as necessary to fulfill our business, legal, or contractual obligations. After that, data is securely deleted or anonymized.

Access and Correction: You have the right to request a copy of the data we hold or request corrections to inaccurate information.

Right to Deletion: You may request that we delete your data, subject to our legal obligations to retain records of tax-related communications for compliance purposes. To make a request, please contact us at [email protected].

7. Your Rights Under US State Laws

Depending on your residency, you may have additional rights regarding your sensitive personal information. However, please note that providing this data is mandatory for the resolution of back tax cases.

8. Changes to This Policy

We may update this policy to reflect changes in AI technology or back tax regulations. We will notify you of any material changes via email or a prominent notice on our platform.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience, analyze site traffic, and measure campaign performance. You can disable cookies anytime through your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

- Email: [email protected]

- Website: backtaxai.com

- Address: 30 N Gould St # 54051, Sheridan, WY 82801